Returns & Exchanges
At GoBoat, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely attach it to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing